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New Feature – What I’m Reading
Good morning! I did a few posts that I called the “Post Round-Up” in the past. But I haven’t done any in a month since they didn’t get a lot of reads. However, I know that there are some people who appreciated them. So, I found another way of recommending some interesting blog posts. Check [...]
Post Round-Up June 12 – Customer Service, Management and More
I haven’t done as much reading this last week but I did publish two new posts. So I guess it’s OK, right? I’ll assume that’s a “yes”. In any case, I still have some great reading suggestions for you. They’re primarily about customer service but should still keep your interest. So here we go. The [...]
Another Round-Up – Service, Leadership, Marketing and More
The blog post round up that I published last week seems to have been well received and appreciated and since I’m still defining where I want to go with this site, I’ve been doing a lot of reading. So, here are some blog posts that I’ve read recently and found to be interesting and that [...]
Post Round-Up – Recommended Reading
Here are some blog posts that I found interesting recently. These are in no particular order but I feel that they’re worth the read. 17 Things I Believe: Updated and Expanded – I love Bob Sutton’s list of things he believes. You can always find his current list on the left side of his blog. [...]
Bad is Stronger Than Good: The 5 to 1 Rule
Bob Sutton’s recent blog post Bad is Stronger Than Good: The 5 to 1 Rule – Bob Sutton was very interesting and got me thinking. He seemed to focus on eliminating the negative but it seems to me that we can also apply it to increase the positive. I suggest that you identify an “at [...]
